Product Returns:

 1. If the product has quality problems (not caused by human damage), the buyer can send them back for replacement in a cumulative manner after the defective products have accumulated to a certain number. The replaced products can also be sent back together with the ordered goods during the next order.

2. When sending us products that need to be repaired, please fill in the form correctly (specify the contact person's name, address, phone number and the problem with the product in detail). We will return the product to you according to the contact address you filled in.

3. We are not responsible for the round-trip shipping costs of product returns, customers are required to pay for them.

Exchange issues:

1. Different products have corresponding warranty periods (usually 3 months). If there are quality problems during the warranty period, if it is not caused by human damage, it can be replaced with a new one (depending on the degree of damage to the product appearance). The warranty period is posted on the

The validity period on the warranty label on the product shall prevail (Note: During the warranty period, please keep the warranty label clear, complete and undamaged).

2. If customers need to return or exchange unsaleable products (the prerequisite for return or exchange is that the goods must be intact and without any signs of damage or wear), customers must contact our staff within 15 days after receiving the goods to resolve the issue. If the time is exceeded and there is no quality problem with the product, it cannot be returned or exchanged.

3. If the product is damaged by human factors or the packaging is damaged, it cannot be returned or exchanged. Special circumstances can be negotiated.

4. If the buyer finds a problem with the product after receiving it (such as: the product model is wrong, the product is missing accessories, etc.), please contact us within 24 hours after signing for it.